Make Your Reservation Today!

484 Pepper St
Monroe, CT 06468

Phone: 203 261 2023

[email protected]

 

Kids on the Moon

Party Rental Company

Serving Fairfield, New Haven, And Middlesex Counties

Phone: 203 261 2023

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Let us help make your event fun and memorable!

Rental Policy

How to place an order?

To place an order you would need to contact our Rental Office for rental availability and pricing or click the reservation tab and you can place the order on-line.
To reserve your unit we would need:

  • Date of the Event
  • Name
  • Delivery Address
  • Start time/end time
  • Item you would like to reserve
  • Whether it will be placed on grass or concrete (Moon Bounce only)
  • Phone number

 Once you have placed an order, the products you requested will be reserved for you. If you are not sure the item will fit in your desired space, please DO NOT place an order and then cancel it once you find out it will not fit. Call us and we will let you know the exact clearance you will need. The sooner you call to place an order the more availability there will be for your desired inflatable.

 

Cancellations

To cancel your order, please call us two weeks ahead of time. This will allow us to rent the inflatable and or tent out to someone else. If you decide to cancel your order Within two weeks of your order you will lose your deposit of $50.

Rain

If it is raining on the day of the event, we will not deliver your inflatable, we will call you in the morning and cancel your order. If it is a cloudy day and there is a slight chance of rain, we will call you in the morning of the event before the driver leaves the warehouse and at that time you can keep your order or cancel it. If you give us the go ahead, we will deliver the inflatable and set it up. If it starts raining, there will be NO REFUNDS. Reasons: The two main reasons we do not deliver on rainy days is because first, it is not safe for kids. Second, when the inflatable unit gets wet it is very hard to clean and dry it. We apologize for the inconvenience this may cause.

Charges/payment

We do require a deposit of $100.00, and if you would like to pay ahead of time we can arrange for that. The balance is cash, check or credit card upon delivery. If otherwise discussed, the price we quote includes delivery, set-up, pick-up, and tax.

Delivery/Set up

The driver will set the unit up wherever you like. If the driver feels it is not a good or safe place to set up the unit then he will not set up there mainly because there might be objects around it that will damage the inflatable. It is the driver’s responsibility to set up the inflatable and pick it back up. It is also the driver’s responsibility to make sure the inflatable unit is properly setup and staked down. Before signing your rental agreement please make sure to inspect the unit. Check to see if the inflated unit is the unit you requested, is it properly set up, and if there are any damages on the unit.

Delivery Charges may apply.  To see if these charges apply to your area click here

Damage

We do not offer damage insurance. We have not had a problem in the past 10 years where an inflatable was damaged by the customer. Normally nothing will happen to the inflatable if the unit is properly set up by the driver. If you damage the inflatable, whether intentionally or by accident, we will advice you of how much repair costs are and you will need to pay for it. 

Reliability 

Once you place an order, we will deliver your order as requested. Your order will not get lost or cancelled without your knowing.

Palm Tree Creative